Skip links

Skip to content

About us
About us

Coming soon
Products
Trade

Spot trading

Margin trading

Futures trading

Demo trading

ETF trading

P2P trading

Finance

Savings

Staking

Launchpad

Reward

Task center

Invite friend
Help center
Help center

Help center
Crypto news
MN

Back to exchange

About us
About us

Coming soon
Products
Trade

Spot trading

Margin trading

Futures trading

Demo trading

ETF trading

P2P trading

Finance

Savings

Staking

Launchpad

Reward

Task center

Invite friend
Help center
Help center

Help center
Crypto news
MN

Help center document

Utilize the Search Engine to Efficiently Locate the Information You Require

Getting started

How to register on idax?
How to login idax account?
How to trade on idax?
How to find my referral code in idax?
How can I check my balance in idax wallets?

Trading & Fees

Spot trading
ETF trading
Futures trading
How to Use Futures Trading?
Funding rate
Mark price
Index price
Take Profit, Stop Loss TP/SL
Take Profit Stop Loss Order
Fee structure

Account security

Security verification 2FA
How to enable Google Authentication (2FA) on idax?
How to change your e-mail?
How to change my mobile number?
How to find my user ID on idax?
How to solve a 2FA code error?
Why can’t I verify my phone number?

Deposits & Withdrawals

How to deposit in idax?
How to withdraw from idax?
What is a transaction ID (TXID)?
How to find my transaction ID (TXID)
How do I check the withdrawal transaction status on the blockchain?
What can I do when I withdraw to a wrong address?
What can I do when withdrawal is suspended?

Verification process

Personal Account Verification (KYC)
Can I Trade Without KYC?
How long does it take for my KYC verification to be approved?
Why do my documents get rejected for KYC?

Support & Troubleshooting

Terms and Conditions
PRIVACY POLICY
Information security management system policy
PEER-TO-PEER (P2P) AGREEMENT

View Categories

VASP license

idax Registration Certificate

Share This Article :

Start trading with idax!

Trade

Spot trading
Margin trading
Futures trading
Demo trading
ETF trading
P2P trading

Support

Help center
Help center

Need help?

Toll Free Customer Care

+(976) 7700-3322

Need live support?

[email protected]

Keep in touch

English
Privacy Policy
Terms & Conditions

Copyright © 2023 idax. All rights reserved.

This website uses cookies to improve your web experience.